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| Features | ||||||||||||||||||||
| RetentionCentral is a web-based application built to provide our customers a one-stop, easy and cost effective tool to develop and maintain a profitable Customer Loyalty and Retention Program. Below are highlights of the main features. | ||||||||||||||||||||
| Click to View | Feature |
Practical Use and Benefits
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| Dashboard | Dashboard | Easy navigation around the site - most tasks can be accomplished with just one or two clicks. All site pages link back to Dashboard. | ||||||||||||||||||
| Add Customer | Adding Customers | Feature allows for adding just the basic customer information needed for your mailers, or expanded information to learn more about your market. | ||||||||||||||||||
| Reminders | Set Reminders | You can attach reminder notes to any customer to alert you to certain actions, such as: Service reminders, sales opportunities, maintenance plans, etc. | ||||||||||||||||||
| Sales Reminders | Sales Reminders | Don't let those future sales opportunities slip by. Most customers make comments about future work they are considering. When they do simply set up a reminder and 30 days before the due date you'll be notified. | ||||||||||||||||||
| Reminder Alerts | Reminder Alerts | When you log into your Dashboard you see any action categories needing your attention. | ||||||||||||||||||
| Lists and Reports | Lists and Reports | Customers have varying importance and influence on your business. You will be able to segment your customers into different "groups" to allow you to focus and respond to your best customers. | ||||||||||||||||||
| Maintenance Plans | Maintenance Plans | Considering establishing a maintenance program for annual work? keeping track of customer maintenance dates is simple. Combined with the reminder feature, you'll know in plenty of time what properties are due for service. | ||||||||||||||||||
| Sales/Service Letter Library | RetentionCentral has a series of sales and contact letters ready for you to use. You can uses them as they are, edit them and even add more to your library. This makes sending sales or service letters easier than ever. You can print them right from your browser - envelope, too! | |||||||||||||||||||
| Custom Newsletters and Seasonal Promotions | Schedule Quarterly Seasonal Promotions | RetentionCentral has removed to challenge of creating a quarterly newsletters or seasonal promotions - PLUS - you determine the type of newsletter or contact each "Customer Group" will receive. | ||||||||||||||||||
| Utility | Utility Functions | Update your business information, upload mailing lists logos and photo for printed items, along with downloading and saving your lists. | ||||||||||||||||||
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